Tom manages all inbound and outbound phone calls, email requests, and face to face interactions, serving as the voice and face of CITYBIRD. He reinforces our reputation for exceptional customer service. He helps us by generating leads, fostering and building relationships with potential travelers who want life-changing experiences.
Fernanda is an expert in strategic communication, brand development, and content marketing. She develops amazing content to share with our potential travelers.
Lucky analyzes overall travel risk for the company, his goal is to identify, measure and mitigate any risk that would negatively affect the overall tour experience. You can usually catch him gathering daily up to date intel (security, political etc.) on both the countries and cities where we perform our tours in.
Emily fosters our connections with local guides around the globe to put together amazing unique experiences for travel professionals. Her primary focus is to create unique experiences so our travelers get authentic local experiences and make meaningful connections on their journey.
Endrow is our chief explorer; having been to well over 25 countries he noticed there was a need to incorporate local activities and experiences so travelers could experience countries like a local. His international experience and love for authentic travel led him to create CITYBIRD, allowing individuals the opportunity to immerse themselves in hands-on cultural experiences around the world.